Created by Customer Success Leaders
The Autonomous Customer Success Platform
Delight every customer with personalized,
white-glove Customer Success at scale
24/7, on autopilot
PLATFORM
How Centive Works
Autonomous AI agents orchestrated as your digital teammates
PLATFORM
How Centive Works
Autonomous AI agents orchestrated as your digital teammates
Autonomous AI Agents
Deploy AI digital workers that proactively engage customers, complete tasks, and follow playbooks without manual effort.
20% Automation
60% Cost
BEFORE
AFTER
Autonomous AI Agents
Deploy AI digital workers that proactively engage customers, complete tasks, and follow playbooks without manual effort.
80% Automation
10% Cost
BEFORE
AFTER
Real-Time Intelligence
Your agents analyze signals continuously to surface insights, flag risks, and unlock revenue opportunities.
Real-Time Intelligence
Your agents analyze signals continuously to surface insights, flag risks, and unlock revenue opportunities.
Seamless System Execution
Centive agents integrate with your tools to update CRMs, send emails, track usage, and escalate issues.
Seamless System Execution
Centive agents integrate with your tools to update CRMs, send emails, track usage, and escalate issues.
24/7 Customer Execution
Outcome-Based Playbooks
Scalable Success
Personalized Experiences
Predictive Risk Alerts
Real-Time Intelligence
Autonomous Task Completion
Data-Driven Decisions
24/7 Customer Execution
Outcome-Based Playbooks
Scalable Success
Personalized Experiences
Predictive Risk Alerts
Real-Time Intelligence
Autonomous Task Completion
Data-Driven Decisions
24/7 Customer Execution
Outcome-Based Playbooks
Scalable Success
Personalized Experiences
Predictive Risk Alerts
Real-Time Intelligence
Autonomous Task Completion
Data-Driven Decisions
AGENTS & TOOLS
Meet Your AI Workforce
AI agents that onboard, support, and grow your customers 24/7
AGENTS & TOOLS
Meet Your AI Workforce
AI agents that onboard, support, and grow your customers 24/7
AI Digital CSM
AI agents that automate the entire customer lifecycle from onboarding, adoption, renewals & expansion.
AI Digital CSM
AI agents that automate the entire customer lifecycle from onboarding, adoption, renewals & expansion.
AI Digital CSM
AI agents that automate the entire customer lifecycle from onboarding, adoption, renewals & expansion.
Automated Workflows
Streamline tasks and boost efficiency with powerful, scalable AI-powered automation tools for growing teams and projects.
Automated Workflows
Streamline tasks and boost efficiency with powerful, scalable AI-powered automation tools for growing teams and projects.
Automated Workflows
Streamline tasks and boost efficiency with powerful, scalable AI-powered automation tools for growing teams and projects.
Customer Portal
AI-powered customer portal that scales onboarding, feedback, and success visibility for the long tail.
Customer Portal
AI-powered customer portal that scales onboarding, feedback, and success visibility for the long tail.
Customer Portal
AI-powered customer portal that scales onboarding, feedback, and success visibility for the long tail.
Centive Experts
On-demand network of vetted CS leaders providing fractional expertise.
Centive Experts
On-demand network of vetted CS leaders providing fractional expertise.
Centive Experts
On-demand network of vetted CS leaders providing fractional expertise.
OUTCOMES
AI in Action
Turn customer signals into retention, expansion, and growth
OUTCOMES
AI in Action
Turn customer signals into retention, expansion, and growth
Customer Risk Detection
Detect churn signals early. AI agents proactively engage customers to reduce risk and protect revenue.
Customer Risk Detection
Detect churn signals early. AI agents proactively engage customers to reduce risk and protect revenue.
Customer Risk Detection
Detect churn signals early. AI agents proactively engage customers to reduce risk and protect revenue.
Upsell signal detected
Renewal risk flagged
Expansion playbook triggered
Launch Play
Expansion Automation
Uncover upsell and cross-sell signals automatically. AI agents trigger the right play at the right time to drive expansion.
Upsell signal detected
Renewal risk flagged
Expansion playbook triggered
Expansion Automation
Uncover upsell and cross-sell signals automatically. AI agents trigger the right play at the right time to drive expansion.
Upsell signal detected
Renewal risk flagged
Expansion playbook triggered
Expansion Automation
Uncover upsell and cross-sell signals automatically. AI agents trigger the right play at the right time to drive expansion.
Co-Pilot Mode
Empower CSMs with real-time insights, guided playbooks, and instant AI actions.
Type a message
Co-Pilot Mode
Empower CSMs with real-time insights, guided playbooks, and instant AI actions.
Set up a Zoom call with Emily at 10:00 AM on Wednesday.
Zoom call with Emily set for 10:00 AM Wednesday. ZOOM
Co-Pilot Mode
Empower CSMs with real-time insights, guided playbooks, and instant AI actions.
Set up a Zoom call with Emily at 10:00 AM on Wednesday.
Zoom call with Emily set for 10:00 AM Wednesday. ZOOM
Seamless Integrations
Connect with your existing tech stack in minutes.
Seamless Integrations
Connect with your existing tech stack in minutes.
Seamless Integrations
Connect with your existing tech stack in minutes.